The process is built for adult children and spouses who cannot spend weeks calling agencies, waiting on paper bios, or sending a stranger into the home without first seeing how that person talks about memory loss and daily routines.
How the Free 48-Hour Matching Service Works
The service works in three steps for families seeking in-home dementia care in Milwaukee: you complete a short care form, we screen caregivers for dementia care experience, and you receive 3 to 5 video profiles within 48 hours to watch before any meeting.
There is no charge to use the matching process. You stay in control of whom you meet and whether you hire anyone.
Start With a Short Care Form
A short care form is the first step, and it tells us who needs help, where they live in Milwaukee, and what a typical day looks like.
You can note memory changes, help with bathing or meals, overnight needs, language preferences, pets, and whether you want a few daytime visits or more constant support. Keep the form practical. A clear picture of mornings, evenings, and who else is in the house helps us send profiles that fit the home, not a generic shift.
You do not need a medical diagnosis written on the form to get started. Share what you are seeing: missed bills, repeated questions, wandering, or a parent who is no longer safe cooking alone.
How We Screen Caregivers for Dementia Care Experience
We screen caregivers for dementia care experience before we include them in the profiles we send you.
That screening looks at whether the caregiver has actually supported people living with dementia. After screening, the next proof is the video itself. Families watch each caregiver's video interview before deciding whom to meet.
When you speak with any caregiver or agency, ask about background checks, licensing, and training. Those questions are part of due diligence any Milwaukee family should do, whether you found the person through our matching service or another route.
You Receive 3 to 5 Video Profiles Within 48 Hours
Within 48 hours of the care form, we send 3 to 5 video profiles of caregivers screened for dementia care experience.
Each profile is meant to show you the person, not just a written bio. You can compare several options side by side instead of taking the first available shift. If a profile is not a fit, you skip it. If you want a different mix of schedules or language skills, say so and we can continue matching.
Watch Each Caregiver's Video Interview Before You Meet
Families watch each caregiver's video interview before deciding whom to meet. The video interview is the proof.
Watch how the caregiver talks about memory loss, agitation, meals, personal care, and family communication. Listen for patience and for specific examples, not slogans. If a profile feels like a fit, you choose whom to meet. No meeting happens until you have watched the interview and decided you want one.
What Milwaukee Families Often Need at Home
Milwaukee has a large older population that often needs extra help at home. The U.S. Census Bureau ACS 5-Year Estimates report 66,964 Milwaukee residents aged 65 and over, 7,748 aged 85 and over, a median household income of $51,888, and 25,002 senior households where someone 65 or older lives alone.
The CDC describes dementia as a general term for the impaired ability to remember, think, or make decisions that interferes with everyday activities.
At home, families often see missed medications, unpaid bills, or a parent who is no longer safe cooking alone. Many start with companion care for supervision, meals, and conversation. Others need personal care for bathing, dressing, and toileting, or memory care at home when memory loss is the main concern.
Some households need respite care so a family caregiver can rest, 24-hour live-in care when someone cannot be left alone overnight, or hospital discharge care after a hospital stay. Look for a memory clinic, geriatric practice, or hospital care team that already knows the person, and use our matching service when you want in-home help around those medical visits.