Free Caregiver Matching Service in Naples

How does the 48-hour caregiver matching work?

The service has four steps: you complete a short care form, we screen caregivers for dementia care experience, we send 3 to 5 video profiles within 48 hours, and you watch each video interview before choosing whom to meet.

1. Tell us about your family member on a short care form.
2. We look for caregivers screened for dementia care experience.
3. Within 48 hours you receive 3 to 5 video profiles.
4. You watch each caregiver's video interview, then decide whom you want to meet.

The service is free to families. You make the decision, and you are never asked to choose before you have seen and heard the people on the shortlist.

What is on the short care form?

The care form is a short set of questions about your family member and the help you need, so the profiles we send are relevant to your situation.

Helpful details include the kind of help needed (company and supervision, help with bathing and dressing, overnight presence), the days and hours you have in mind, and what daily life looks like at home in Naples. You do not need a diagnosis letter or a finished care plan. If you are unsure what level of help fits, say so. That is a normal starting point.

If you want to read about the options first, see our guide to memory care at home, or our pages on companion care and 24-hour live-in care.

How do you screen caregivers for dementia care experience?

We screen caregivers for dementia care experience, and we use your care form to look for people whose experience fits what you described.

CDC describes dementia as affecting memory, thinking and the ability to carry out daily activities (CDC, About Dementia). Because those changes look different from one person to the next, experience matters. Our screening looks at a caregiver's experience with dementia care. We do not ask you to take our word for the rest. The video interview is the proof, and you see it yourself.

What are the 3 to 5 video profiles?

The video profiles are the shortlist we send you within 48 hours: 3 to 5 caregivers, each with a video interview you can watch at your own pace.

Having a few profiles to compare is deliberate. One candidate leaves you with no choice, and a long list is hard to act on during a stressful week. Three to five lets you compare communication style, warmth and how each caregiver talks about dementia care.

How do I watch the video interviews and decide whom to meet?

You watch each caregiver's video interview before deciding whom to meet, and only then do you choose who you would like to meet in person.

Consider watching with another family member. Some things to listen for:

• How the caregiver describes past experience with memory loss.
• How they would respond if your relative becomes confused, anxious or refuses help.
• Whether their manner feels patient and respectful.
• Whether you can picture your relative being comfortable with them.

A video cannot answer everything, so use the first meeting to ask practical questions about schedule, duties and expectations.

What should I ask any agency or caregiver before hiring?

Ask any agency or caregiver directly about background checks, licensing, training and references, and ask to see the answers in writing where possible.

This is general guidance for any hiring decision in Florida or elsewhere. It is not a statement about our process, and a video interview does not replace these questions. Also ask about backup coverage if a caregiver is ill, how schedule changes are handled, and who your contact is if something goes wrong. For background on how long-term care is defined and paid for, see NIA, What Is Long-Term Care? and NIA, Paying for Long-Term Care.

Why do Naples families look for in-home help?

Many Naples households include older adults who may need support at home. The U.S. Census ACS 5-Year Estimates report 10,913 residents aged 65 and over in Naples, including 1,734 aged 85 and over (U.S. Census ACS). The same source reports 2,491 senior households where someone 65 or older lives alone, and a median household income of $140,833.

Those figures describe the city's population, not how many people have dementia. For families, the practical point is that many older adults here may be managing at home with little day-to-day company, which makes a trusted caregiver's fit especially important. For more on local options, see our page on in-home dementia care in Naples.

Where can Naples families find other support?

Alongside caregiver matching, families can use Alzheimer's-focused support organisations and, for medical questions, a physician or memory specialist.

The Alzheimer's Association has local chapter pages for Florida, including the Florida Gulf Coast chapter, for Alzheimer's education and caregiver support. Listing a resource here does not mean it endorses our service. If you need a break from caregiving, you can also read about respite care.

Frequently Asked Questions

Is the caregiver matching service really free?

Yes. The matching service is free for families. You complete the short care form, receive your video profiles and decide whom to meet.

How fast will I receive caregiver profiles in Naples?

You receive 3 to 5 video profiles within 48 hours of submitting your care form.

What does "screened for dementia care experience" mean?

It means we look at each caregiver's experience with dementia care before sending you their profile. The video interview lets you judge that experience for yourself.

What should I ask when I meet a caregiver?

Ask about background checks, licensing, training, references, availability, backup coverage and how they handle difficult moments. These are general questions for any agency or caregiver.

What kinds of care can I request?

You can describe whatever help you need, from companion care to 24-hour live-in care. The form helps us understand your situation.