There is no charge to use the matching service. You stay in control of whom you meet and whether you hire anyone from the profiles we send.
How the Free 48-Hour Match Works
You complete a short care form, we match you with caregivers screened for dementia care experience, and you receive 3 to 5 video profiles within 48 hours. You then watch each caregiver's video interview and decide whom to meet.
The process is built for families who need to see and hear a person speak, not just read a written summary. Relatives who live in different parts of the city, or out of town, can review the same videos before anyone schedules a visit.
What the Short Care Form Asks
The short care form is a brief intake that captures who needs help, where they live in San Diego, the hours you need, and the kind of support that would make daily life safer and calmer.
You can note companionship, help with bathing or dressing, overnight presence, or extra support after a hospital stay. The form is meant to be finished quickly so matching can start the same day you reach out.
Share what a typical day looks like, language or schedule preferences, and whether you want daytime visits, respite care so a family caregiver can rest, or more continuous coverage.
How Caregivers Are Screened for Dementia Care Experience
We screen caregivers for dementia care experience before they appear in your set of profiles.
Screening for dementia care experience means we look for people who have already supported someone living with memory loss, confusion, or changes in daily function. Families watch each caregiver's video interview before deciding whom to meet. The video interview is the proof.
When you later meet a candidate, you can still ask any caregiver or agency about background checks, licensing, and training. Those questions are yours to ask in person. They are not claims about our matching process.
When You Receive 3 to 5 Video Profiles
You receive 3 to 5 video profiles within 48 hours of submitting the care form.
Each profile is a chance to see and hear a caregiver before anyone comes to the house. You can review them on your own schedule and share them with siblings or other decision-makers.
If the first set is not the right fit, say so. The goal is a short list you can actually compare, not a long stack of names you never have time to call.
Why You Watch Each Video Interview Before You Meet
Families watch each caregiver's video interview before deciding whom to meet. The video interview is the proof.
Watch how the caregiver talks about daily routines, patience, and time spent with people who have memory loss. Choose one or more people to meet in person or by video call. You are not obligated to hire anyone from the set of profiles.
Seeing the interview first is especially useful when several relatives need to agree, or when you want to protect a parent from a string of strangers arriving at the door.
Who This Service Helps in San Diego
San Diego has 196,289 residents aged 65 and over, 23,020 residents aged 85 and over, and 46,031 senior households in which someone 65 or older lives alone, according to U.S. Census ACS 5-Year Estimates. The city's median household income is $104,321.
Those are city figures for San Diego, not statewide totals. Many families here are coordinating care for a parent who lives alone while adult children still work, travel, or live across town.
Dementia can affect memory, thinking, and the ability to manage daily activities, which is why families often want in-home help they can review quickly. The CDC overview of dementia describes those effects on memory, thinking, and daily function.
What Kinds of In-Home Care You Can Match
The same matching process can point you toward different kinds of in-home support, depending on what you put on the care form.
Some households start with companion care for conversation, meals, and a steady presence during the day. Others need personal care for bathing, dressing, and mobility help as daily tasks become harder to manage alone.
When memory and daily-function changes are the main concern, families often look for memory care at home. If someone cannot be left alone overnight, you can ask for 24-hour live-in care. After a hospital stay, hospital discharge care can cover the first days back at home while you review video profiles and decide whom to meet.