Free Caregiver Matching Service in Charlotte

Charlotte families can use our free 72-hour caregiver video-profile matching service to go from a short intake form to vetted caregiver profiles, with no matching fee. You describe the help you need. We match that request with screened caregivers and send video profiles so you can see and hear who might work in your home.

The service is built for households across Charlotte that need in-home support now, whether that is a few companion visits each week or more constant help.

How the Free 72-Hour Matching Process Works

Charlotte families go from a complete care intake form to a set of vetted caregiver video profiles in 72 hours, at no cost for the match. You outline who needs care, what a typical day should include, and when coverage should start. We compare those details with available caregivers and send profiles you can review before you speak with anyone.

You are not required to hire a caregiver after you receive profiles. The goal is a faster, clearer way to meet candidates than posting ads or calling through an unfiltered list.

Step 1: Submit a Care Intake Form

You start by completing a care intake form that describes who needs help, where they live in Charlotte, and what support should look like day to day. Useful details include the older adult's routine, mobility and personal care needs, preferred days and hours, language or cultural preferences, pets in the home, and whether you need help after a hospital stay.

There is no charge to submit the form. A complete form helps us match the right skills and schedule instead of sending profiles that cannot cover the hours you actually need.

Step 2: Get Matched With Vetted Caregivers

A coordinator reviews your form and matches it with vetted caregivers whose skills, availability, and setting fit the request. Matching looks at the type of help you asked for, such as companion care, personal care, or memory care at home, along with overnight needs, live-in coverage, and start date.

Vetted means caregivers are screened before their profiles reach you. You still decide whom to interview and whether anyone is the right fit for your household.

Step 3: Review Video Profiles Within 72 Hours

You receive caregiver video profiles within 72 hours of a complete intake so you can see and hear each candidate before you talk. Video profiles are meant to show communication style, presence, and how a caregiver introduces their experience, which a paper resume alone cannot do.

If the first set is not the right match, you can ask for additional profiles. When you are ready, you choose whom to contact, confirm a meet-and-greet or trial shift, and decide whether to start care.

Who This Matching Service Helps in Charlotte

This matching service is for families and older adults in Charlotte who need reliable in-home help, including people who live alone and people who need more support with memory or everyday tasks. Charlotte has 95,350 residents age 65 and older, 10,337 residents age 85 and older, and 27,426 seniors living alone, according to U.S. Census Bureau American Community Survey estimates. The city's median household income is $78,438.

Help at home with everyday activities is a common form of long-term care, as described by the National Institute on Aging. Adult children often coordinate that help from another neighborhood or another city and need a faster way to meet caregivers than starting from scratch.

Dementia is a decline in memory, thinking, and the ability to carry out daily activities, according to the Centers for Disease Control and Prevention. Families managing those changes can still use the same matching form and request memory-focused in-home support. We do not diagnose conditions, and a matching request is not a medical assessment.

In-Home Care Types You Can Request

You can request matching for companion help, hands-on personal care, memory support at home, respite, live-in coverage, or help after a hospital discharge. Companion visits may include conversation, meals, appointments, and light household help. Personal care may include bathing, dressing, toileting, and mobility support.

If you need a break from family caregiving, ask for respite care. If nights or continuous coverage are the issue, request 24-hour live-in care. If someone is coming home from a hospital stay, include hospital discharge care on the form so matching can focus on a safe return home.

Tell us the mix you actually need. Many Charlotte households start with a few daytime hours and later add evenings, weekends, or overnight coverage as needs change.

After You Receive Your Profiles

After you review video profiles, you choose whom to speak with and whether to start care; the matching step stays free. Use the videos to shortlist two or three people, ask about routines that matter in your home, and confirm schedule, transportation, and the tasks you want covered.

Keep notes on what worked and what did not. If a profile is strong on companionship but you also need bathing help, say so and we can match again. You stay in control of who enters the home.

Frequently Asked Questions

How does the free caregiver matching service in Charlotte work?

You complete an intake form with care needs, location in Charlotte, and preferred hours. We match that request with vetted caregivers and send video profiles, usually within 72 hours of a complete form, so you can review candidates before you talk or hire.

How fast will I receive caregiver video profiles?

The matching timeline is 72 hours from a complete intake. If the form is missing schedule, location, or the type of help required, we may need those details before profiles can go out.

Is the matching service really free?

Yes. There is no fee to submit the form or to receive vetted video profiles. Hiring a caregiver for ongoing shifts is a separate decision, and you are not obligated to hire after you review profiles.

What information should I include on the form?

Include the area of Charlotte, the older adult's daily routine, mobility and personal care needs, preferred days and times, start date, and any language or household notes such as pets. The more specific the schedule and tasks, the more useful the first set of profiles will be.

Can I match a caregiver for dementia or memory loss at home?

Yes. You can request memory care at home on the same form. Dementia affects memory, thinking, and daily function, so it helps to describe the tasks that are getting harder, such as meals, medication reminders, or staying occupied and safe at home. This service does not diagnose dementia or replace medical care.

Do you match live-in, overnight, or respite caregivers?

Yes. The same process can be used for daytime visits, overnight support, live-in coverage, or short-term respite so a family caregiver can rest. List the hours you need and whether the caregiver would sleep in the home.

Will Medicare pay for a caregiver I find through matching?

Medicare covers home health services only in limited situations, such as when a beneficiary needs intermittent skilled nursing or therapy and meets Medicare's rules, as explained on Medicare.gov. Private companion and personal care arranged through this matching service is usually planned and paid for separately from Medicare home health. Ask your plan what it covers before you assume visits will be billed to Medicare.