Charlotte, NC · Updated

Free Caregiver Matching Service in Charlotte

Charlotte families can use a free matching service to receive 3 to 5 video profiles of caregivers screened for dementia care experience, usually within 48 hours. You watch each caregiver's video interview before deciding whom to meet. The video interview is the proof, so you can judge manner, communication, and fit before anyone comes to the house.

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Charlotte at a glanceCensus figures verified August 25, 2026. All Charlotte dementia statistics
Residents aged 65 and over95,350Census ACS
Residents aged 85 and over10,337Census ACS
Older adults (65+) living alone27,426Census ACS
Median household income$78,438Census ACS
In-home companion care with us$24 to $32 an hourOur rate
North Carolina Medicaid home care programCAP/DAState program

This page explains the short care form, how matching works, and what happens after you choose someone to meet. It is not a medical diagnosis, and no clinic or hospital named here endorses this service.

How Free Matching Works in Charlotte

Charlotte families complete a short care form, receive 3 to 5 video profiles of caregivers screened for dementia care experience within 48 hours, and watch each caregiver's video interview before deciding whom to meet. Matching itself has no fee. After you select a person to meet, you decide whether that caregiver is the right fit for in-home dementia care in Charlotte.

The process is built for adult children, spouses, and other relatives who need to compare people quickly without sorting through a long, generic list.

Start With a Short Care Form

You begin with a short care form that describes your relative's needs, the hours you want covered, and what a typical day looks like at home in Charlotte. Useful details include morning and evening routines, mobility, meals, language, pets, and whether you want daytime visits, overnight help, or a live-in schedule.

Note memory changes, confusion at dusk, wandering risk, and the tasks that still go well. Specific notes help matching stay close to real life instead of a vague job posting. The form is meant to be finished quickly so profiles can be prepared without a long intake call.

Caregivers Screened for Dementia Care Experience

We screen caregivers for dementia care experience before their profiles are sent to Charlotte families. Screening for dementia care experience means we look for people who have already supported someone living with memory loss, confusion, or changes in daily function. Families then watch each caregiver's video interview before deciding whom to meet. The video interview is the proof.

Dementia can affect memory, thinking, and the ability to carry out daily activities, as described in the CDC overview of dementia. Families often want help that can follow a familiar routine, stay calm during repetition or agitation, and support both the person and the household. This matching service does not diagnose dementia. Ask the person's clinician if you need a medical evaluation, and look for a geriatrician, neurologist, or memory clinic rather than relying on a caregiver profile for a diagnosis.

3 to 5 Video Profiles Within 48 Hours

Charlotte families receive 3 to 5 video profiles within 48 hours of completing the care form. Each profile belongs to a caregiver screened for dementia care experience. You get a short set you can compare side by side, not an unsorted directory.

If the first group is not the right fit, say what was missing, such as language, schedule, or the kind of days you need covered. Matching is meant to save time, not to push you toward the first person you see.

Watch Each Video Interview Before You Meet

Families watch each caregiver's video interview before deciding whom to meet. The video interview is the proof. You can hear how the caregiver talks about past dementia care experience, how they describe a hard afternoon, and whether their presence would feel comfortable in your home.

Watching first is especially useful when siblings live in different cities, when schedules are tight, or when your relative is sensitive to new faces. You choose whom to meet only after you have seen the interview. A meeting can then confirm logistics, personality, and whether the person who needs care feels at ease.

In-Home Care Options After You Match

After you decide whom to meet, you can set a schedule that fits your household, from a few hours of company to around-the-clock support. Long-term care includes services that help people with health or personal care needs over a period of time so they can live as independently and safely as possible, including help provided at home, as described by the National Institute on Aging.

Many families start with companion care for meals, conversation, appointments, and a steady presence in the house. When bathing, dressing, grooming, or toileting need extra hands, personal care can be added to those visits. If memory changes make the home harder to manage, memory care at home keeps familiar rooms, photos, and routines in place.

Primary caregivers who cannot take time off often use respite care so they can rest, work, or travel. Some households need 24-hour live-in care when nights are unsettled. If your relative is coming home after a hospital stay, hospital discharge care can cover the first days back, when routines are easy to miss and the house still feels unfamiliar.

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Charlotte Households Looking After Older Relatives

Charlotte is home to 95,350 residents aged 65 and over, including 10,337 people aged 85 and over, according to U.S. Census ACS 5-Year Estimates. The same estimates count 27,426 senior households in which someone 65 or older lives alone, and they report a city median household income of $78,438.

Those figures describe Charlotte's older population and how many older adults live without another adult in the home. They do not tell you how many people in the city have dementia. They do help explain why adult children often start looking for in-home help when a parent is managing the house alone, especially when memory, thinking, or daily tasks have become harder.

Paying for Care, Benefits, and Local Organizations

How families pay for in-home help varies. The National Institute on Aging page on paying for long-term care outlines common sources such as personal funds, long-term care insurance, and public programs. Confirm current rules with the office that administers any benefit you hope to use. Matching itself is free.

Medicare may cover home health services when a person meets Medicare's eligibility rules. That skilled benefit is not the same as privately arranged companion or personal care. Review the official summary on the Medicare home health services page, then ask the discharging hospital or a home health agency how those rules apply.

North Carolina Medicaid describes a Community Alternatives Program for Disabled Adults that can support some people in the community. Limits and eligibility are set by state Medicaid rules. Review the Community Alternatives Program for Disabled Adults page and confirm current figures with the office that administers the program. Some wartime veterans and surviving spouses may also qualify for VA Aid and Attendance or Housebound allowances. See the VA Aid and Attendance and Housebound page for who may apply.

For Alzheimer's disease education and local support, families in North Carolina can use the Alzheimer's Association North Carolina chapter. If you need help coordinating a broader care plan, you can search for a care manager through the Aging Life Care Association directory. For legal questions about powers of attorney or benefit applications, the National Academy of Elder Law Attorneys offers a lawyer search. These organizations do not endorse this matching service. Call the contact listed on each organization's own site. No phone number is printed here unless it was supplied for this page.

Frequently Asked Questions

How does the free 48-hour matching service work in Charlotte?

You complete a short care form. Caregivers are screened for dementia care experience, and you receive 3 to 5 video profiles within 48 hours. You watch each caregiver's video interview before deciding whom to meet. The video interview is the proof.

Is there a charge to get caregiver video profiles?

No. Matching is free. You are not charged to submit the form, to receive profiles, or to watch the video interviews before you decide whom to meet.

Can matching help if my parent lives alone in Charlotte?

Yes. U.S. Census ACS 5-Year Estimates count 27,426 senior households in Charlotte in which someone 65 or older lives alone. Living alone does not mean a person has dementia, but it often means family wants extra eyes and hands in the house. Companion visits, personal care, or overnight help can be arranged after you watch the video interviews and decide whom to meet.

Do you send only one caregiver, or several?

You receive 3 to 5 video profiles within 48 hours. The short list is meant to give you a real choice. If none of the first profiles feel right, tell us what did not fit so another set can be considered.

Does this service replace a doctor or a memory clinic?

No. Matching helps you find in-home help. It does not diagnose or treat dementia. If you need a medical workup, ask the person's physician for a referral to a geriatrician, neurologist, or memory clinic, and use the contact method listed on that clinic's own site.

Sources referenced on this page (click through for the original material): www.cdc.gov · www.nia.nih.gov · data.census.gov · www.nia.nih.gov · www.medicare.gov · medicaid.ncdhhs.gov · www.va.gov · www.alz.org · www.aginglifecare.org · www.naela.org

What it costs

$24 to $32 an hour in Charlotte

The rate depends on the care needed. Matching and caregiver video profiles are free, and the rate, the hours and anything extra are set out in writing before the first visit.

20 hours a week
$2,078 to $2,771 a month
40 hours a week
$4,157 to $5,542 a month

Or call us now: (689) 333-6079

The full cost breakdown for Charlotte →

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