Our free 72-hour caregiver matching service helps Dallas families go from a short care-needs form to vetted caregiver video profiles they can review at home. There is no matching fee, and you choose whether to move forward after you see the videos.
This page walks through each step: what you share on the form, how matching works, what arrives within 72 hours, and how to pick in-home help that fits your household.
How the Free 72-Hour Matching Process Works
Our free Dallas matching service takes you from a short care-needs form to vetted caregiver video profiles within 72 hours. You describe the person who needs help, the schedule, and the type of support you want. We then match your request with caregivers and send video profiles so you can see each person before you talk with them.
The goal is simple: you should not have to guess from a name on a list. Video profiles let your family compare communication style, experience, and presence, then decide who to interview. Matching is free. Hiring a caregiver for ongoing hours is a separate decision you make after you review the profiles.
Who This Matching Service Is For in Dallas
This free matching service is for Dallas families arranging in-home help for an older adult, including relatives who live alone or need more support with daily activities. Adult children, spouses, and other relatives use it when a parent needs reliable help at home and the family wants to see caregivers on video before anyone walks through the door.
Dallas has a large older population to plan around. According to U.S. Census Bureau ACS data, Dallas has 148,514 residents age 65 and older, including 16,503 residents age 85 and older, and 45,569 seniors live alone. The same Census figures show a median household income of $67,760 in Dallas.
Those local figures do not tell you who needs care in your family. They do explain why so many households here look for companion visits, hands-on help, or more constant support. If you are comparing options across the city, start on our Dallas senior care hub and then return here to request matches.
Some families come to matching after memory or thinking changes make daily routines harder. The CDC describes dementia as a general term for impaired ability to remember, think, or make decisions that interferes with everyday activities. We do not diagnose conditions. If memory support is part of what you need, say so on the form so we can match caregivers who are comfortable with that kind of home care.
Step 1: Complete the Initial Matching Form
You start by completing an initial form that describes who needs care, where they live in Dallas, the hours you need, and the type of help you want. The form is the only first step. You do not need to interview anyone before you submit it.
Plan to share practical details, not a medical file. Typical items include the neighborhood or part of Dallas, whether the older adult lives alone, preferred days and times, and whether you need a few hours, overnight coverage, or live-in help. Note mobility needs, meal help, medication reminders (as a care task, not as medical advice), language preferences, pets, smoking rules, and whether a family member will be home.
If memory, wandering risk, or changes in routine are a concern, describe what a typical day looks like. That context helps matching more than a label. If you already know you want companion care for conversation and safety check-ins, or personal care for bathing and dressing, say that on the form so profiles line up with the work you actually need.
Submit the form when the picture is clear enough for a caregiver to understand the home. You can add detail later. Speed comes from a complete first request, not from repeating the same story on several calls.
Step 2: We Review Your Request and Match Vetted Caregivers
After you submit the form, we review your request and match it with vetted caregivers whose skills and availability fit your household. Matching is based on what you wrote: location, schedule, care tasks, and any notes about memory support, mobility, or household preferences.
Vetted means you are not receiving random open listings. You receive profiles of caregivers who have already been screened for this matching process. We do not replace your own judgment. You still watch the videos, ask questions, and decide who enters the home.
If the form shows a short-term need after a hospital stay, matching can focus on that window. If it shows ongoing weekday help plus backup for family caregivers, matching can reflect that mix. Clear notes about nights, weekends, and who else lives in the home reduce poor-fit profiles.
Step 3: Receive Video Profiles Within 72 Hours
You receive caregiver video profiles within 72 hours so you can see how each caregiver presents themselves before you talk with them. The clock starts after a complete form is in, not after an unfinished message.
Each profile is built so your family can compare people, not just read a paragraph. Watch for how the caregiver explains past work, how they talk about older adults, and whether their availability matches the hours you listed. Share the videos with siblings or other decision-makers so you are not matching in isolation.
Seventy-two hours is the matching window for sending profiles, not a promise that care starts the same day. If you need someone quickly after a discharge, say so on the form and look at hospital discharge care as the type of support you want the profiles to reflect.