Detroit families can use a free 72-hour caregiver video-profile matching service to go from a short care-needs form to vetted caregiver profiles they can review at home. You describe the help you need, then receive videos of matched caregivers so you can see who might fit before you decide on in-home support.
This page walks through that process step by step, from the initial form to the profiles you receive, and explains which Detroit households it is built to help.
How the 72-Hour Matching Service Works
Detroit families go from an initial care-needs form to vetted caregiver video profiles within 72 hours, and the matching itself is free. You are not charged to submit a request or to review the profiles you receive. Matching is a way to shortlist caregivers for companion help, personal care, memory support, or other in-home coverage. It is not a medical diagnosis service, an emergency dispatch line, or a hospital program.
The path is the same for most households: share what care looks like in your home, wait for a match against vetted caregivers, then watch video profiles and choose whom you want to speak with. Reviewing profiles does not require you to hire anyone.
Start With the Initial Form
You begin by submitting a short form that describes who needs help, where they live in Detroit, the type of care you want, and the hours you need. Useful details include preferred days, overnight or weekend needs, and whether you are looking for companionship, hands-on personal care, memory support, or coverage after a hospital stay. You can also note language, household, or schedule preferences so the match is closer to daily life in your home.
The form is the starting point for matching. You do not need to recruit caregivers on your own or already have a candidate in mind. If more than one relative is helping make decisions, one person can submit the form and later share the video profiles with the rest of the family.
How Caregivers Are Matched and Vetted
After the form is received, the request is matched to vetted caregivers whose experience and availability fit what you described. Matching considers the kind of help you asked for, the timing of visits, and the home setting. Profiles are sent only after that review, so you are not sorting through an unscreened public listing.
Vetted here means caregivers are reviewed before their video profiles go to families. The matching step is about fit and availability, not about naming a medical condition or choosing a treatment plan. If your needs change after you submit the form, you can update the request so later profiles reflect the new schedule or type of help.
Receive Video Profiles Within 72 Hours
Within 72 hours, you receive video profiles so you can see and hear matched caregivers before you decide whom to contact. Each profile is meant to introduce the caregiver and how they work with older adults at home. You can compare more than one person, replay a video with siblings or other decision-makers, and decide who should be interviewed next.
The 72-hour window is the matching timeline for sending profiles. It is not a promise of same-day placement, overnight emergency staffing, or a medical response. Once you have the videos, you stay in control of the next step: ask questions, decline a match, or move forward with the person who feels like the right fit for your household.
Who This Matching Service Helps in Detroit
This service helps Detroit families who want in-home support for an older adult and prefer to review vetted video profiles instead of searching on their own. It is designed for households planning companion visits, personal care, memory support, respite for family caregivers, live-in coverage, or help when someone is coming home from the hospital.
Detroit has 94,023 residents age 65 and older, 10,550 residents age 85 and older, and 36,349 seniors living alone, with a median household income of $39,575. U.S. Census Bureau American Community Survey estimates publish those city-level figures. A no-cost way to review caregivers can matter when an older relative lives alone or when the household is already paying for help out of pocket.
Families supporting someone with dementia often look for more structured help at home as memory, thinking, and daily function change. The CDC describes dementia as a general term for impaired ability to remember, think, or make decisions that interferes with everyday activities. Matching can include caregivers experienced with memory support when that is what you request. It does not diagnose dementia or replace advice from a clinician. For a wider look at local in-home options, see the Detroit care guide.