Chicago families can use our free 72-hour caregiver matching service to go from a short care-needs form to vetted caregiver video profiles, with no matching fee.
This walkthrough covers each step so you know what happens after you submit the form. You can also compare local care options on our Chicago in-home care page while profiles are being prepared.
How the Free 72-Hour Matching Service Works
Our free 72-hour matching service takes Chicago families from a short care-needs form to vetted caregiver video profiles they can review before speaking with anyone.
You describe the help you need. We match that request to vetted caregivers. You then receive video profiles within 72 hours and decide whether to talk with any of them. There is no obligation to hire.
Step 1: Submit Your Initial Care Form
You start by submitting a short form that describes who needs care in Chicago, the schedule you need, and the type of help you want.
Useful details include the area of the city, days and times, and whether you want companionship, hands-on help, memory support, overnight coverage, or a short-term bridge after a hospital stay. You do not need a medical diagnosis to request matching.
The 72-hour window begins once the form has enough information to match. Clear notes about routine, language, pets, or household preferences help us send profiles that actually fit.
Step 2: We Match You With Vetted Caregivers
After you submit the form, we match your Chicago request with vetted caregivers whose experience and availability fit the situation you described.
Fit usually includes hours, the kind of support you selected, and household notes you shared. Matching is a practical pairing process. It is not a medical assessment.
Families often ask for companion care when the main need is presence, conversation, and everyday help around the house. They ask for personal care when dressing, bathing, or mobility support is part of the day.
Step 3: Receive Video Profiles Within 72 Hours
You receive vetted caregiver video profiles within 72 hours of a complete form so you can see and hear caregivers before you decide whom to contact.
Video profiles make it easier to compare communication style than a written summary alone. Review them on your own schedule, share them with siblings or other decision-makers, and choose next steps only if a profile feels like a fit.
What Happens After You Review Profiles
After you review profiles, you choose which caregivers to speak with and whether to start care. The matching service does not require you to hire anyone.
If needs change, you can request a new match. A family that began with a few companion visits might later ask for more hours or for respite care so a family caregiver can rest.
Who This Service Helps in Chicago
This free matching service helps Chicago families arranging in-home help for older adults, including households where a senior lives alone or relatives coordinate care from across the city or from out of town.
Chicago has 368,637 residents age 65 and older, 45,764 residents age 85 and older, and 130,452 seniors living alone, with a median household income of $75,134, according to U.S. Census Bureau ACS estimates.
Those figures are city-level counts for Chicago, not statewide totals. They point to a large older population and many seniors living alone. Matching stays free so families can look at caregiver options without paying a matching fee.