Free Caregiver Matching Service in Boston

Boston families who need in-home help can use our free 72-hour caregiver video-profile matching service instead of calling around without a clear starting point. You share what your household needs on a short form, and we send vetted caregiver video profiles so you can choose someone who feels like a fit.

This page walks through the process from the initial form to the profiles you receive, and how matching connects to companion help, personal care, and other in-home support. If you want a wider view of local options first, see our Boston senior care overview.

How the Free 72-Hour Matching Process Works

Our free caregiver matching service for Boston families starts with a short form and ends with vetted caregiver video profiles delivered within 72 hours. There is no charge to use matching, and you decide whether to move forward after you review the profiles.

The path is simple:

1. Complete a care needs form for the person who needs help at home in Boston.
2. We match your request with vetted caregivers who can cover the hours and tasks you described.
3. You receive video profiles within 72 hours and choose whom you want to meet.

Matching is a way to see people, not just a list of names. Video profiles let your family notice tone, language, and how a caregiver presents themselves before anyone comes to the door.

Step 1: Tell Us About Your Care Needs

You begin by completing a care needs form that describes who needs help, where they live in Boston, and what kind of support you want at home. The form is the only starting step. You do not need a medical diagnosis from us, and we do not provide medical treatment.

Most families include:

• The Boston neighborhood or area where care will take place.
• Days and times you need help, including evenings, weekends, or overnight coverage if that applies.
• Whether you want companionship, hands-on personal care, memory support at home, respite for a family caregiver, or help after a hospital stay.
• Language preferences, household pets, mobility notes, and anything that would make a visit go more smoothly.
• Who else lives in the home and who should receive the profiles.

Clear schedule and task notes help us match faster. If you are unsure whether you need a few daytime hours or more continuous coverage, say so on the form. We can match toward companion care, personal care, or a heavier schedule once we understand the household.

Step 2: Matching With Vetted Caregivers

After you submit the form, we review your request and match it with vetted caregivers whose availability and experience fit your Boston household. "Vetted" here means we screen caregivers before their profiles reach you, so you are not starting from an open, unfiltered list.

Matching looks at practical fit first: hours, location, the type of help you asked for, and notes you shared about communication or household routine. A family that wants a few weekday visits will not be matched the same way as a family that needs overnight presence.

You stay in control of the next conversation. Matching does not lock you into a caregiver, a minimum number of hours, or a long contract just for receiving profiles. If the first set is not right, you can tell us what to adjust.

Step 3: Receive Caregiver Video Profiles Within 72 Hours

Within 72 hours of a complete form, you receive video profiles so you can see and hear caregivers before you decide whom to meet. That 72-hour window is the matching turnaround for this free service, counted from a form that includes the basics we need to search.

Each video profile is meant to answer questions a written bio cannot. Families often watch for how clearly someone speaks, whether they seem calm and respectful, and how they describe working with older adults. You can share the videos with siblings or other decision-makers who do not live in Boston.

When you like a profile, you choose the next step, such as a phone call or an introduction. If you need coverage that starts right after a hospital stay, tell us on the form so matching can lean toward hospital discharge care rather than a slower, open-ended search.

Who This Service Helps in Boston

This matching service is for Boston families who want in-home help for an older relative, including people who live alone or need extra support with everyday tasks. Boston has 84,074 residents age 65 and older, 11,039 residents age 85 and older, and 27,935 seniors living alone, according to the U.S. Census Bureau.

The same Census figures show a median household income of $94,755 in Boston. Home care is still a major household decision at that income level, which is why a free matching step can help families compare people before they commit to a schedule.

Some families are planning ahead for a parent who is still independent but would benefit from regular check-ins. Others are responding to a sudden change, such as a fall, a new medication routine, or trouble managing meals and appointments. Adult children who live outside the city often use video profiles so relatives in different places can review the same candidates.

Dementia is one reason families look for in-home help. The CDC describes dementia as a condition that affects memory, thinking, and the ability to carry out daily activities. If those changes are part of your situation, matching can point you toward memory care at home. We do not diagnose dementia, and a matching profile is not a medical plan.

In-Home Care Options You Can Match With

You can use matching to find companion help, personal care, memory care at home, respite, live-in coverage, or support after a hospital stay. The form is where you tell us which of those you want. You do not have to know the industry label before you start.

Companion visits focus on presence, conversation, meals, and everyday structure. Personal care adds hands-on help with bathing, dressing, toileting, and mobility. Families who need someone in the home around the clock can ask for 24-hour live-in care. Family caregivers who need a break can ask for respite care so they can work, travel, or rest without leaving a parent unattended.

Long-term care is broader than a single visit type. The National Institute on Aging describes long-term care as services that help people with everyday activities over an extended period, at home or in other settings. Matching is one way Boston families fill that in-home piece with a person they have actually seen on video.

If you are not sure which option fits, describe a typical day on the form. Include morning routines, medication reminders you want a caregiver to support (not prescribe), transportation, meals, and overnight safety concerns. We use that picture to match, and you still choose the caregiver.

How Matching Fits With Medicare, VA Benefits, and Private Pay

Most families pay for ongoing in-home caregivers privately, while Medicare, VA programs, and other benefits may cover different kinds of help. Free matching does not replace those programs. It helps you find a person for the hours those programs do not fill, or for care that is not billed the same way as skilled home health.

The National Institute on Aging outlines ways people pay for long-term care, including personal funds and public programs. Use that overview when you are mapping a budget. Matching itself has no fee, so you can review people before you lock in a weekly schedule.

Medicare home health services may cover skilled nursing or therapy in specific situations. That benefit is not the same as hiring a companion or personal caregiver for ongoing daily help. If Medicare is already sending a nurse or therapist, you can still use matching for the non-skilled hours in between visits.

Veterans and some surviving spouses can explore VA Aid and Attendance and housebound benefits through the U.S. Department of Veterans Affairs. If a Boston veteran in your family may qualify, start that benefits process with VA resources. Matching can still help you identify a caregiver while benefits questions are pending.

For medical questions, look for a geriatric clinic, primary care practice, or memory evaluation program through your current clinicians. We do not list hospitals or specialists here, and no clinic or hospital endorses this matching service.

Get Started When Your Family Is Ready

Boston families start this service by submitting the care needs form, then receive vetted caregiver video profiles within 72 hours at no charge. You can involve siblings, a spouse, or a trusted friend when you watch the videos so the decision is not on one person.

If care is needed soon, complete the form with your best schedule, even if the hours might change. If you are planning ahead, matching still works. You review people now and decide later whether to begin visits.

When you are ready, fill out the form with your Boston location, the help you need, and who should receive the profiles. We take it from there and send the videos so your family can choose.

Frequently Asked Questions

How does the 72-hour caregiver matching timeline work in Boston?

You receive vetted caregiver video profiles within 72 hours after we have a complete care needs form. The clock starts when the form includes location, schedule, and the type of help you want. If details are missing, we may need those before matching can finish.

Is caregiver matching really free for Boston families?

Yes. There is no charge to submit the form or to receive video profiles. You decide afterward whether to hire someone and how many hours to schedule. Matching is separate from any wages or agency fees that apply if you move forward with care.

What information do we need to include on the initial form?

Include where in Boston care will take place, the days and times you need help, and the tasks that matter most, such as companionship, bathing and dressing, memory support, respite, or help after a hospital stay. Add language needs, household notes, and who should see the profiles. The more specific the form, the more useful the match.

What will we see in a caregiver video profile?

A video profile lets you see and hear a vetted caregiver before anyone visits your home. Families use the videos to judge communication style, warmth, and whether the person seems like a fit for their relative. You can share the same profiles with relatives who cannot attend an in-person meeting.

Can matching help if our loved one has trouble with memory and daily tasks?

Yes. You can ask for memory-focused in-home support on the form. Dementia affects memory, thinking, and daily function, as explained by the CDC. Matching can help you find someone for those practical needs. It is not a diagnosis, a treatment plan, or a substitute for a clinician.

Does Medicare pay for the caregivers we match with?

Usually not in the same way. Medicare may cover home health services when skilled care rules are met, which you can review on the Medicare home health coverage page. Ongoing companion and personal care is typically arranged and paid for separately. Matching remains free even when you are paying privately for the visits themselves.

What if we need overnight or live-in help instead of short daytime visits?

Say so on the form. Matching can be used for a few hours a week or for around-the-clock presence, including live-in coverage. Describe overnight safety concerns, who else is in the home, and whether you need a short-term bridge after a hospital stay or a longer routine.