How does the free 48-hour matching service work?
The service has four steps: you complete a short care form, we screen for dementia care experience, we send 3 to 5 video profiles within 48 hours, and you watch each video interview before choosing whom to meet.
- Short care form. You tell us about your family member and the help you need.
- Screening for dementia care experience. We look for caregivers with experience in dementia care.
- 3 to 5 video profiles within 48 hours. You receive a small, manageable set rather than a long list.
- You watch, then decide. Each caregiver has a video interview. You watch it first and choose whom, if anyone, to meet.
The matching is free. For a wider view of local support, see our guide to in-home dementia care in Tampa.
What goes on the short care form?
The care form is a brief set of questions about your family member, the kind of help you want, and your schedule, so the profiles we send fit your situation.
Useful things to have in mind before you start:
- What daily tasks are hardest right now, such as meals, bathing, medication reminders or getting around the home.
- Which days and hours you need help, and whether you may need more over time.
- Anything about your relative's routine, language, or personality that a caregiver should know.
You do not need a diagnosis summary or medical paperwork to begin. If you have questions about symptoms or a diagnosis, those belong with your relative's doctor.
How are caregivers screened for dementia care experience?
We screen caregivers for dementia care experience before their profiles reach you. That is the only claim we make about our caregivers' backgrounds.
Dementia affects memory, thinking and daily function, according to the CDC's overview of dementia. Because of that, experience matters, and we want the people you see to have spent time caring for someone with these changes.
Screening is a first filter, not a guarantee. The video interview is the proof: you hear each caregiver describe their experience in their own words and judge for yourself.
What do the 3 to 5 video profiles include?
Each profile centres on a caregiver's video interview, which you can watch at your own pace and share with other family members.
When you watch, consider:
- How the caregiver talks about patience, repetition and changing moods.
- Whether they describe real experience with dementia care, not just general caregiving.
- Whether their manner feels calm and respectful, the way you would want them to speak with your relative.
Watching before meeting lets you rule people in or out without anyone coming to the home and without disrupting your relative's day.