Top-Rated Home Care Agencies in New York

Families searching for skilled care at home often begin with Medicare’s Care Compare listings. This page collects real, CMS Care Compare–listed home health agencies serving New York, together with each agency’s published quality-of-patient-care star rating and street address. Ratings and addresses are presented for information only. A listing here is not a referral, ranking endorsement, or claim that any agency personally endorses this page.

Home health agencies typically provide intermittent skilled nursing and therapy in the home. They are not the same as 24-hour personal care or a residential memory-care setting. Alzheimer’s disease is the most common cause of dementia, and families supporting someone with Alzheimer’s disease or another dementia often need extra information about staff training that star ratings alone do not show. The CDC’s overview of Alzheimer’s disease and dementia is a starting point for general background. This page does not diagnose any condition or recommend a treatment.

Understanding CMS Care Compare Home Health Ratings

CMS Care Compare publishes a quality-of-patient-care star rating for many Medicare-certified home health agencies. Higher ratings reflect stronger reported performance on CMS quality measures. They do not guarantee a particular result for any person, and they do not by themselves describe dementia-specific training. One agency below does not have a star rating in the source listing used for this page. Always recheck Care Compare and the agency itself, because ratings, service areas, and hours of operation can change.

Home Health Agencies Serving New York

The organizations below are Medicare-certified home health agencies (several use the New York “CHHA” designation) with addresses and ratings taken from CMS Care Compare. Confirm that an agency actually serves your ZIP code and accepts the relevant coverage before you schedule an assessment.

Questions to Ask About Dementia-Specific Training

Star ratings measure selected quality indicators. They do not tell you whether nurses and aides have completed training on Alzheimer’s disease or other dementias. When you speak with an intake nurse or clinical manager, consider asking questions such as the following. These prompts are educational only; they are not medical advice and they are not a care plan.

• What dementia-specific training do your nurses and home health aides complete, and how often is that training refreshed?
• Are staff taught communication approaches used with people who have memory loss, such as short instructions, extra time to respond, and reducing background noise?
• How do you try to keep the same caregivers assigned so the person at home sees familiar faces?
• What does your team do if someone becomes agitated, wanders, or has difficulty with bathing, dressing, or meals during a visit?
• How do you involve family members in the plan of care and in updates after visits?
• What experience does this team have serving people living with Alzheimer’s disease or other dementias at home?
• How do you coordinate with the person’s clinician and with other community services if needs change?
• What should we do if we have a concern about a caregiver’s approach or training?
• Which skilled services (nursing, physical therapy, occupational therapy, speech-language pathology, home health aide) can you actually staff in our neighborhood?

Only a qualified clinician can assess an individual’s health needs. Do not use this list to diagnose dementia or to decide on medications or therapies.

How to Compare Agencies Side by Side

Use the Care Compare profiles above as a first filter, then interview more than one agency. A practical comparison often includes:

• Confirming Medicare certification and that the agency currently serves your ZIP code.
• Reviewing the quality-of-care star rating and the underlying measures on the agency’s Care Compare page.
• Asking about dementia training, language capacity, and whether the same nurse or aide can return regularly.
• Clarifying how missed visits, weekends, and after-hours clinical questions are handled.
• Checking which benefits (Medicare, Medicaid, or private insurance) the agency bills, without assuming coverage.

Related New York Long-Term Care Programs

Some New Yorkers receive ongoing help at home through state programs that coordinate long-term services, separate from a short-term Medicare home health episode. New York’s Managed Long Term Care (MLTC) program is one such pathway. For an overview of the program’s existence and structure, see the New York State Department of Health Managed Long Term Care page. Contact the state or a local counselor for current eligibility rules and how to apply; this page does not list dollar limits or application steps.