Families comparing Medicare-certified home health in Phoenix can use CMS Care Compare star ratings, street addresses, and a focused set of dementia-training questions to narrow their options. The agencies below are listed with the ratings and Phoenix addresses published on Care Compare. A listing is a public record, not a personal endorsement of this guide by any agency, clinic, or clinician, and this page is not medical advice.
Home health is skilled, usually time-limited care. Many households also add non-medical help such as personal care or memory care at home. For a citywide overview of local options, see the Phoenix home care guide.
How CMS Care Compare Ratings Work for Phoenix Home Health
CMS Care Compare publishes quality-of-patient-care star ratings for Medicare-certified home health agencies so families can compare providers on a 1 to 5 scale. A higher published star rating means CMS reported stronger quality-of-care results for that agency. Some Phoenix agencies appear on Care Compare without a star rating, which only means a score was not listed in the record used here. A rating is one comparison tool. It is not a diagnosis, a treatment plan, or a promise that a specific nurse or aide will be assigned to your home.
Phoenix Home Health Agencies With CMS Star Ratings
Phoenix has several Medicare-certified home health agencies with published CMS Care Compare star ratings, including one 5-star agency and others with scores from 2 to 4 stars. Confirm the name and street address, then open the agency's Care Compare profile before you schedule an assessment. Among the Phoenix agencies on this page, Nightingale Homecare has the highest published rating, at 5 stars.
Nightingale Homecare has a CMS Care Compare rating of 5 stars. Address: 2411 West Rose Garden Lane, Suite 110, Phoenix, AZ 85027. View the public profile on Medicare Care Compare for Nightingale Homecare.
Amedisys Home Health Care has a CMS Care Compare rating of 4 stars. Address: 645 E Missouri Ave, Phoenix, AZ 85012. View the public profile on Medicare Care Compare for Amedisys Home Health Care.
Centerwell Home Health has a CMS Care Compare rating of 3 stars. Address: 16620 North 40th Street, Suite D4, Phoenix, AZ 85032. View the public profile on Medicare Care Compare for Centerwell Home Health.
Thema Health Services has a CMS Care Compare rating of 2.5 stars. Address: 1725 East Osborn Road, Suite 1, Phoenix, AZ 85016. View the public profile on Medicare Care Compare for Thema Health Services.
MD Home Health has a CMS Care Compare rating of 2 stars. Address: 7500 Dreamy Draw Drive, Suite 200, Phoenix, AZ 85020. View the public profile on Medicare Care Compare for MD Home Health.
Three additional Phoenix agencies appear on Care Compare without a published star rating in the listing used here: BAYADA Home Health Care, Inc. at 7250 North 16th Street, Suite 101, Phoenix, AZ 85020; Aveanna Healthcare at 4745 North 7th Street, Suite 432, Phoenix, AZ 85014; and NurseCore of Phoenix at 300 West Clarendon, Suite 340, Phoenix, AZ 85013. You can still review each public file: BAYADA Home Health Care, Inc., Aveanna Healthcare, and NurseCore of Phoenix.
Questions to Ask About Dementia-Specific Training
Ask every Phoenix agency whether aides and nurses receive formal Alzheimer's and dementia training, how often that training is refreshed, and how staff handle memory-related daily care needs. Alzheimer's disease is the most common cause of dementia, so training should go beyond general companionship and cover communication, safety, and changes in routine. The CDC provides a plain-language overview of Alzheimer's disease and related dementias that families can read before interviews.
Bring these questions to an intake call or in-home assessment:
- Do nurses and home health aides complete dementia-specific or Alzheimer's-specific training before they are assigned to a memory-impaired client?
- How many hours of that training are required, and how often is it updated?
- How do staff communicate with a person who repeats questions, becomes agitated, or has trouble following multi-step instructions?
- What is the plan if the person wanders, refuses care, or is more confused later in the day?
- Will the same small group of caregivers visit whenever possible, and who covers call-outs?
- How will the agency share changes in mood, eating, mobility, or safety with the family and the person's own clinician?
- If Medicare home health ends, can you help us plan longer-term companion care or other non-medical support?
These are planning questions, not a way to diagnose dementia or choose a medical treatment. Only the person's own clinician can assess cognitive or medical needs.