Get Free Caregiver Video Profiles in New York

New York families arranging in-home dementia or memory support can request free caregiver video profiles before anyone comes to the home. You see who we would send, hear how they speak, and decide whether the match feels right.

This page explains what the videos are, why a pre-visit look matters when memory and daily routines are already hard, and what happens after you submit the form. When you are ready, use the form on this page to request profiles at no charge.

What Free Caregiver Video Profiles Are

Free caregiver video profiles are short recorded introductions that let you see a proposed in-home caregiver on camera before you agree to a visit. Each clip is meant to show the person's face, voice, and manner, not a scripted advertisement.

You can watch on your own, replay a profile with siblings, or sit with your loved one so the caregiver is not a complete stranger on the first shift. There is no fee to request profiles, no fee to review them, and no obligation to book care if no one feels like a fit.

The videos support matching for in-home help across New York City, including memory care at home, companionship, and hands-on daily support. They do not replace medical care, and they are not a diagnosis.

Why Video Profiles Matter for Dementia Care

Video profiles matter for dementia care because a new person in a familiar home can be confusing when memory, language, or routines are already hard to follow. Seeing a face and hearing a calm voice in advance can make that first visit less startling.

The Centers for Disease Control and Prevention describes memory loss and difficulties with daily function among the changes associated with Alzheimer's disease and related dementias.

Those changes can make a phone-only introduction or an unexpected knock on the door feel abrupt. A video lets you check pace, tone, and body language before you invite someone in. If it would help, you can also show the clip to the person who will receive care so the caregiver's face is already familiar.

For Alzheimer's-specific public information from the state, families can review publications from the New York State Department of Health. That material is separate from this matching offer, and it is not an endorsement of our service.

Who This Offer Helps in New York City

This free offer helps New York City families who want to compare in-home caregivers on video, including adult children who live in another borough or outside the city and cannot sit in on every first visit.

New York City has 1,365,795 residents age 65 and older, including 172,659 people age 85 and older. Census figures also show 402,938 seniors living alone and a median household income of $79,713, according to U.S. Census Bureau American Community Survey estimates.

When an older adult lives alone, relatives often want a way to preview a caregiver before keys are shared or a stranger arrives. Video profiles give that preview without an extra paid consultation. For a wider look at local in-home options, see our New York City care guide.

What Happens After You Submit the Form

After you submit the form, a coordinator reviews the care needs you described, identifies caregivers who may fit, and sends you video profiles to accept or decline before any home visit is booked.

Here is the sequence you can expect:

1. You share where care is needed in New York City, the hours you have in mind, language preferences, and the kind of help you want (companionship, personal care, overnight support, or help after a hospital stay).
2. A coordinator reads that information and looks for available caregivers whose experience and schedule align with what you wrote.
3. You receive one or more video profiles to watch at your own pace. You can share them with other people who help make the decision.
4. You tell us who you would like to proceed with, ask for different profiles, or pause. Nothing is scheduled without your go-ahead.
5. If you choose a caregiver, we confirm a start plan. That may be a short first shift or an in-person introduction, based on what your household wants.

Submitting the form does not send someone to the door. The videos come first so you can say yes, no, or not yet.

How Video Profiles Fit With In-Home Support

Video profiles fit with in-home support by helping you choose the person who will provide the service, whether that is a few visits a week or more intensive help. The clip is a screening step. The care plan is still based on what your family actually needs at home.

Many families start with companion care for conversation, meals, and a steady daily rhythm. If bathing, dressing, or mobility help is needed, personal care may be a better match. Some households ask for respite care so a family caregiver can rest, hospital discharge care after a stay, or 24-hour live-in care when nights are no longer safe to manage alone.

You can request videos for any of these service types. If needs change later, you can ask for new profiles rather than staying with a match that no longer fits.

Frequently Asked Questions

Are caregiver video profiles really free in New York?

Yes. You can request and review caregiver video profiles at no charge. Watching the videos does not require you to hire anyone, and you can decline a candidate after you see the clip.

Do we need an Alzheimer's diagnosis to request video profiles?

No. Families arranging memory support or daily-living help at home can request profiles. We do not diagnose conditions. If you have medical questions, talk with your loved one's clinician. Alzheimer's-specific state updates are published by the New York State Department of Health, which is a separate resource from this offer.

What happens right after I submit the form?

A coordinator reviews what you submitted, looks for caregivers who may match the schedule and type of help you described, and sends you video profiles. A home visit is arranged only after you choose someone you are comfortable inviting in.

Can relatives who live outside New York City watch the videos?

Yes. Video profiles are meant to be shared with the people who help make care decisions, including adult children or spouses who live in another borough, another state, or another country. That is especially useful when the person receiving care is one of the many New York City seniors who live alone.

Will a caregiver come to our home as soon as we send the form?

No. The form starts a matching review, not a same-day dispatch. You watch the profiles first. Care begins only if you select a caregiver and agree on a start plan.

Can we use videos to choose between companion care and more hands-on help?

Yes. Tell us whether you need companionship, personal care, respite, live-in support, or help after a hospital stay. We then send profiles for caregivers who can cover that kind of work, and you decide who feels like the right person for your home.