Hospitals & Memory Care Units Serving Phoenix

Phoenix families facing dementia often first meet the medical system through an emergency visit or an inpatient stay. The CDC describes dementia as impaired ability to remember, think, or make decisions that interferes with everyday activities.

This page lists acute care hospitals CMS reports in Phoenix, with the addresses, phone numbers, ownership types, and overall star ratings those listings publish. CMS does not say whether any of these hospitals has a dedicated memory or geriatric unit, so ask each hospital directly. For in-home options around a stay, start with the Phoenix dementia care hub.

Phoenix hospitals listed by CMS

CMS lists several acute care hospitals in Phoenix with emergency services and overall star ratings, but those listings do not confirm a memory, dementia, or geriatric unit. Use the details below to reach each hospital and ask about dementia-informed care and discharge planning.

Mayo Clinic Hospital is an acute care hospital at 5777 EAST MAYO BOULEVARD, PHOENIX, AZ 85054. Call (480) 342-4201. It is a voluntary non-profit, private facility with emergency services and a CMS overall rating of 5 out of 5.

Phoenix VA Medical Center is an acute care Veterans Administration hospital at 650 E. INDIAN SCHOOL ROAD, PHOENIX, AZ 85012. Call (602) 222-6444. It has veterans health administration ownership, emergency services, and a CMS overall rating of 5 out of 5.

HonorHealth Sonoran Crossing Medical Center is an acute care hospital at 33400 NORTH 32ND AVENUE, PHOENIX, AZ 85085. Call (480) 882-4327. It is a voluntary non-profit, private facility with emergency services and a CMS overall rating of 4 out of 5.

St Josephs Hospital and Medical Center is an acute care hospital at 350 WEST THOMAS ROAD, PHOENIX, AZ 85013. Call (602) 406-8225. It is a voluntary non-profit, church-owned facility with emergency services and a CMS overall rating of 4 out of 5.

Abrazo Scottsdale Campus is an acute care hospital at 3929 EAST BELL ROAD, PHOENIX, AZ 85032. Call (602) 923-5609. It is a proprietary facility with emergency services and a CMS overall rating of 3 out of 5.

Banner - University Medical Center Phoenix is an acute care hospital at 1111 EAST MCDOWELL ROAD, PHOENIX, AZ 85006. Call (602) 839-2000. It is a voluntary non-profit facility with emergency services and a CMS overall rating of 3 out of 5.

Banner Estrella Medical Center is an acute care hospital at 9201 WEST THOMAS ROAD, PHOENIX, AZ 85037. Call (623) 327-4000. It is a voluntary non-profit, private facility with emergency services and a CMS overall rating of 3 out of 5.

Honor Health John C. Lincoln Medical Center is an acute care hospital at 250 EAST DUNLAP AVENUE, PHOENIX, AZ 85020. Call (602) 943-2381. It is a voluntary non-profit, private facility with emergency services and a CMS overall rating of 3 out of 5.

A CMS star rating is one published quality snapshot. It is not proof that the hospital has a memory unit, a geriatric psychiatry bed, or staff trained in dementia. Confirm those points with the hospital before you rely on them.

How to ask a Phoenix hospital about memory-related care

Ask each Phoenix hospital whether it offers geriatric or memory-focused services and how it plans discharge for a patient with dementia, because CMS does not publish that information. A well-known clinic name in the city is not on this list unless it appears above, so start with these hospitals and the kind of program you need rather than assuming a dedicated unit exists.

Useful questions include whether a geriatric or neurology consult is available, how the hospital reduces confusion at night, whether a family member can stay at the bedside, and who will explain medications and follow-up before discharge. Ask for a social worker or case manager who has planned home support for people with memory loss.

If the hospital cannot describe a dementia-aware discharge plan, ask for a referral to geriatric medicine, neurology, or a cognitive disorders clinic, then arrange hospital discharge care so the trip home is supervised.

NIA-designated Alzheimer's research centers

NIA-designated Alzheimer's Disease Research Centers are specialized research and clinical programs, often tied to academic hospitals, and families locate them through National Institute on Aging directories rather than assuming a Phoenix hospital hosts one. No NIA-designated center is named in the Phoenix hospital listings on this page.

Use the NIA directory of Alzheimer's Disease Research Centers to find centers, affiliated hospitals, and how they accept referrals. The NIA also maintains a list of NIA-funded Alzheimer's Disease Research Centers that explains the national research-center program.

If you are exploring a research visit, ask the center whether it serves Arizona families, what evaluation it offers, and how findings will be shared with the Phoenix hospital or primary clinician already involved in care. Research programs do not replace emergency or inpatient hospital care.

Hospital discharge and care at home in Phoenix

After a stay at a Phoenix hospital, many people with dementia need extra help at home with daily activities, supervision, and a safer handoff from the ward to the house. Ask the discharge planner what the person can safely do alone, who will manage medications, and who will be present for the first nights home.

Medicare describes coverage for home health services that may follow a hospital stay when Medicare's rules are met. Home health is usually part-time and medical in focus. It is not the same as round-the-clock companion help or personal care.

Families often add memory care at home for routines, safety, and cueing, or 24-hour live-in care when someone cannot be left alone. A short stretch of respite care can also give a primary caregiver time to recover after a crisis admission.

The National Institute on Aging explains what long-term care is, and it also outlines options for paying for long-term care. Those pages are general. They do not replace a conversation with the Phoenix hospital's case manager about what is ordered at discharge.

Local Phoenix support around hospital care

The Alzheimer's Association Desert Southwest Chapter offers education, support groups, care consultations, and a helpline that Phoenix families can use while a relative is in the hospital or heading home. It is a community support organization, not a hospital, and listing it here is not an endorsement of any home-care provider.

Reach the chapter at 800-272-3900, or visit the Desert Southwest Chapter site. The Phoenix office is at 1028 East McDowell Rd, Phoenix, AZ 85006. The Arizona Chapter description also notes free support groups, care consultations, education programs, and a 24/7 helpline for families across Arizona.

Veterans connected to Phoenix VA Medical Center can ask that hospital what geriatric or memory-related services it offers. Separately, families may review VA Aid and Attendance and Housebound benefits on the VA website. That benefit information is not a substitute for asking the medical center about inpatient or clinic services.

Frequently Asked Questions

Which Phoenix hospitals have a dedicated memory care unit?

CMS does not publish whether Mayo Clinic Hospital, Phoenix VA Medical Center, HonorHealth Sonoran Crossing Medical Center, St Josephs Hospital and Medical Center, Abrazo Scottsdale Campus, Banner - University Medical Center Phoenix, Banner Estrella Medical Center, or Honor Health John C. Lincoln Medical Center has a dedicated memory or geriatric unit. Call the hospital and ask about geriatric consults, bedside support, and dementia-informed discharge.

What should I ask before a Phoenix hospital discharges someone with dementia?

Ask who will be at home, how medications will be given, whether the person can be left alone, and what follow-up appointments are already booked. Request a written discharge summary and consider hospital discharge care so transportation, the first night, and the handoff from nurses are not left to chance.

Does Mayo Clinic Hospital in Phoenix have a CMS star rating?

Yes. Mayo Clinic Hospital has a CMS overall rating of 5 out of 5. Phoenix VA Medical Center also has a CMS overall rating of 5 out of 5. A high rating still does not confirm a memory unit, so ask about dementia-related services directly.

Is there an NIA-designated Alzheimer's research center in Phoenix?

This page does not list a Phoenix-based NIA-designated Alzheimer's Disease Research Center among the local hospital entries. Search the NIA Alzheimer's Disease Research Center directory for centers, hospital affiliations, and referral instructions.

How do I reach Alzheimer's support in Phoenix during a hospital stay?

Call the Alzheimer's Association Desert Southwest Chapter at 800-272-3900 or use the chapter website. The Phoenix office is at 1028 East McDowell Rd, Phoenix, AZ 85006. Ask about support groups, care consultations, and education while you are still working with hospital staff.

Can someone with dementia get help at home after a Phoenix hospital stay?

Often yes. Medicare may cover home health services when its rules are met, and families frequently add non-medical help such as memory care at home or respite. Ask the hospital case manager what is being ordered, then match that plan to the supervision the person actually needs at home.