What should I do in the first few minutes after a fall?
In the first minutes, keep your loved one where they are, speak calmly, and check how they respond before anyone tries to move them. Dementia can affect memory, thinking and daily function, according to the CDC's overview of dementia. In practice, your loved one may not be able to tell you clearly what hurts or what happened, so watch them closely rather than relying on their answers alone.
- Stay with them and keep your voice low and reassuring.
- Ask simple, one-step questions and watch their face and body for signs of pain.
- Do not pull them up quickly. Let them rest while you decide whether emergency help is needed.
- Look around for hazards such as wet floors, loose rugs or poor lighting, but do not leave them alone to do it.
- Note the time of the fall and what you saw, because a doctor will ask.
When should I call 911 after a dementia-related fall?
Call emergency services (911) right away if your loved one is unconscious, struck their head, is bleeding heavily, cannot move a limb, has severe pain, or seems suddenly more confused or drowsy than usual. These are general warning signs, not a diagnosis, and when you are unsure it is safer to call than to wait.
Also treat these as reasons to get urgent help:
- A fall with a head strike, especially if they take blood-thinning medication (ask their doctor in advance what to do in this case).
- Trouble breathing, chest pain, or a limb that looks bent or swollen.
- Vomiting, new weakness, slurred speech or a change in alertness after the fall.
- You cannot safely get them up without hurting either of you.
Even if they seem fine, tell their primary doctor about the fall the same day. Falls can signal changes in health or medication effects that only a clinician can assess.
What should I tell the paramedics or the emergency room?
Tell the emergency team that your loved one has dementia, how they normally communicate, and how they usually get around. Bring a current medication list, the doctor's contact details and any care directives. Someone who knows their baseline should stay with them, because a hospital can be frightening and disorienting for a person with memory loss.
If you are told your loved one will be admitted or sent home, ask what support they will need at home. Our page on hospital discharge care explains how in-home help can begin when someone returns from the hospital.
How do I arrange in-home support quickly after a fall?
The fastest route is to ask an agency for caregiver profiles right away and to decide how much help is needed in the first days. Here is how our process works: we screen caregivers for dementia care experience, send you 3 to 5 video profiles within 48 hours, and let your family watch each caregiver's video interview before deciding whom to meet. The video interview is the proof. You see and hear the person before anyone comes to the door.
Depending on what the fall changed, families often look at:
- Companion care for supervision and company during the day.
- Memory care at home for routines built around dementia.
- 24-hour live-in care when your loved one should not be alone at any hour.
- Respite care so the family caregiver can rest after a frightening event.
You can read more about in-home dementia care in Miami on our city page.