Detroit families receive caregiver profiles within 48 hours of a complete care request. This page explains each matching stage that happens inside that window, from the details you submit to the profiles you review.
If you are still comparing local options, start with our Detroit home care hub and come back here when you are ready to request a match.
What the 48-Hour Window Includes
The 48-hour matching window begins when your care request is complete and ends when caregiver profiles are in your hands. Request review, caregiver matching, and profile delivery all happen inside those 48 hours.
You do not wait for a later matching cycle. Once the request has the details needed to match, work to identify fitting caregivers starts right away and stays inside the same 48-hour period.
Step 1: Submit a Complete Care Request
You start the 48-hour process by submitting a complete care request that names who needs help, the Detroit location, the days and hours you need, and the tasks to cover. Matching does not start, and the 48-hour clock does not start, until those basics are in place.
Useful details include mobility and personal care needs, language preferences, pets, smoking rules, and whether more than one caregiver may be needed across a week. Say whether you want companion care for company and everyday tasks, personal care for bathing and dressing, or memory care at home when memory loss is part of daily life.
If a relative is living with dementia, describe the everyday activities that have become hard. Dementia is a general term for the impaired ability to remember, think, or make decisions that interferes with everyday activities, according to the CDC. Share those activity details so matching can follow the help you actually need. This service does not diagnose conditions or recommend medical treatment.
Step 2: Your Request Is Reviewed
Our team reviews your complete request inside the same 48-hour window. The review looks at schedule, Detroit location, the type of help you asked for, and any household notes that affect who can work in the home.
This step is a practical read of the care you asked to arrange. It is not a medical assessment, and it does not replace guidance from your relative's own clinicians.
If something essential is missing, we ask for it before matching continues. The 48-hour period starts from the moment the request is complete, not from a first incomplete form.
Step 3: Caregivers Are Matched to Your Household
Available caregivers are compared with your request during the same 48 hours. Matching looks at skills, availability for your hours, and fit for in-home work, including short visits, overnight coverage, or 24-hour live-in care.
The National Institute on Aging describes long-term care as services that meet a person's health or personal care needs during a short or long period of time. Matching in-home caregivers is one way Detroit families arrange personal help at home.
If you need a break as a family caregiver, note that on the request so we can consider respite care hours. If the need follows a hospital stay, include discharge timing so matching can favor caregivers who can start around that plan. You can also read about hospital discharge care for support after a return home.