Charlotte families caring for someone with dementia can use free Alzheimer's Association support groups, care consultations, education programs, and a 24/7 helpline that serve the city and western North Carolina. This page lists those contacts, explains what a support group typically offers, and points to hospitals and in-home help you can use alongside peer support.
Nothing here is a diagnosis, a treatment plan, or an endorsement by any hospital or agency. Use the phone numbers below to confirm current meeting details and services.
Alzheimer's Association Support Groups and Helpline in Charlotte
The Alzheimer's Association Western North Carolina Chapter offers free support groups, care consultations, education programs, and a 24/7 helpline serving Charlotte and western North Carolina.
Call 800-272-3900 to reach the helpline, ask which groups are meeting, and request a care consultation. A street address is not included in the listing used for this page, so the helpline is the most direct way to join a group or education program.
Ask the helpline which gatherings fit your situation. The chapter is an Alzheimer's Association program; staff can tell you whether a given group is a fit if your loved one has another form of dementia.
What a Dementia Caregiver Support Group Offers
A dementia caregiver support group gives family members a regular place to share day-to-day challenges, pick up practical caregiving ideas, and hear from people who understand memory loss and changes in daily function.
The Centers for Disease Control and Prevention describes dementia as a general term for impaired ability to remember, think, or make decisions that interferes with everyday activities, and names Alzheimer's disease as the most common type of dementia. Groups help caregivers talk through those changes. They do not diagnose, prescribe, or replace clinical care.
Meetings often cover communication at home, safety, caregiver stress, and how to ask other relatives for help. Facilitators may share education materials. What you hear is peer experience and general information, not personalized medical advice.
If you need a break in order to attend, respite care can cover the hours you are at a meeting so your loved one is not left alone.
How Charlotte Families Can Reach a Helpline
Charlotte caregivers can call 800-272-3900 for the Alzheimer's Association 24/7 helpline that serves Charlotte and western North Carolina, including support group referrals, education program details, and care consultations.
Have a short picture of daily needs ready when you call, such as whether your loved one can be left safely and what tasks are hardest right now. Helpline staff can point you to groups and education. They cannot give a medical diagnosis.
Write down meeting times, any registration steps, and whether the gathering is for spouses, adult children, or mixed caregivers. If the first group is not a fit, ask for another option rather than stopping at one referral.
Charlotte Hospitals to Ask About Discharge Planning
Several acute care hospitals serve Charlotte and can be contacted about emergency services and how they plan discharge for a patient with dementia. CMS does not publish whether any of these hospitals has a dedicated memory or geriatric unit, so ask each hospital directly about memory-related care and dementia discharge planning.
None of the hospitals below is listed here as a dementia program, memory unit, or partner of any home care provider. Confirm services by phone before you go or before a planned admission.
- Novant Health Mint Hill Medical Center, 8201 Healthcare Loop, Charlotte, NC 28215. Phone (704) 384-4089. Acute care hospital, voluntary non-profit - private ownership, emergency services. CMS overall rating 5 out of 5.
- Novant Health Presbyterian Medical Center, 200 Hawthorne Lane Box 33549, Charlotte, NC 28233. Phone (704) 384-4000. Acute care hospital, voluntary non-profit - private ownership, emergency services. CMS overall rating 5 out of 5.
- Carolinas Medical Center/Behav Health, 1000 Blythe Blvd, Charlotte, NC 28203. Phone (704) 355-2000. Acute care hospital, government - hospital district or authority ownership, emergency services. CMS overall rating 4 out of 5.
- Atrium Health Pineville, 10628 Park Rd, Charlotte, NC 28210. Phone (704) 379-5000. Acute care hospital, government - hospital district or authority ownership, emergency services. CMS overall rating 3 out of 5.
- Atrium Health University City, 8800 North Tyron Street, Charlotte, NC 28262. Phone (704) 548-6000. Acute care hospital, government - hospital district or authority ownership, emergency services. CMS overall rating 3 out of 5.
- Novant Health Ballantyne Medical Center, 10905 Providence Road W, Charlotte, NC 28277. Phone (704) 384-4000. Acute care hospital, voluntary non-profit - private ownership, emergency services. CMS has not assigned an overall star rating.
If your loved one is leaving the hospital, ask the discharge team who will help with medicines, meals, and overnight safety in the first days at home. Families often add hospital discharge care during that transition so the primary caregiver is not managing every task alone.