Public CMS data covers each hospital's name, address, ownership, emergency services, and overall star rating. It does not show whether a campus has a dedicated memory, dementia, or geriatric unit, so confirm those services directly with the hospital. For a wider local overview, see the Charlotte city care guide.
Novant Health hospitals in Charlotte
Novant Health operates three CMS-listed acute care hospitals in Charlotte, each with emergency services and voluntary non-profit, private ownership.
Novant Health Mint Hill Medical Center is at 8201 Healthcare Loop, Charlotte, NC 28215. The phone number is (704) 384-4089. CMS lists an overall rating of 5 out of 5. View this hospital on CMS Care Compare.
Novant Health Presbyterian Medical Center is at 200 Hawthorne Lane Box 33549, Charlotte, NC 28233. The phone number is (704) 384-4000. CMS lists an overall rating of 5 out of 5. View this hospital on CMS Care Compare.
Novant Health Ballantyne Medical Center is at 10905 Providence Road W, Charlotte, NC 28277. The phone number is (704) 384-4000. CMS has not assigned an overall star rating. View this hospital on CMS Care Compare.
Ask each campus whether it has a dedicated memory or geriatric unit. Listing a hospital here is not an endorsement by that hospital.
Atrium Health and Carolinas Medical Center
Atrium Health Pineville, Atrium Health University City, and Carolinas Medical Center/Behav Health are CMS-listed acute care hospitals in Charlotte with emergency services and government, hospital district or authority ownership.
Carolinas Medical Center/Behav Health is at 1000 Blythe Blvd, Charlotte, NC 28203. The phone number is (704) 355-2000. CMS lists an overall rating of 4 out of 5. View this hospital on CMS Care Compare.
Atrium Health Pineville is at 10628 Park Rd, Charlotte, NC 28210. The phone number is (704) 379-5000. CMS lists an overall rating of 3 out of 5. View this hospital on CMS Care Compare.
Atrium Health University City is at 8800 North Tyron Street, Charlotte, NC 28262. The phone number is (704) 548-6000. CMS lists an overall rating of 3 out of 5. View this hospital on CMS Care Compare.
CMS does not publish whether these hospitals have a dedicated memory or geriatric unit. Call to confirm services and dementia-related discharge planning.
What CMS star ratings do and do not tell you
A CMS overall star rating is a public quality score for the hospital as a whole. It does not identify a memory unit, dementia program, or geriatric psychiatry service.
On this Charlotte list, Novant Health Mint Hill Medical Center and Novant Health Presbyterian Medical Center are rated 5 out of 5. Carolinas Medical Center/Behav Health is rated 4 out of 5. Atrium Health Pineville and Atrium Health University City are rated 3 out of 5. Novant Health Ballantyne Medical Center has no assigned overall star rating.
Use the rating as one comparison point, then ask about staffing, wandering precautions, family visiting, and written discharge instructions for a person with dementia.
Questions to ask about memory care and discharge planning
Families should ask each Charlotte hospital directly whether it has a dedicated memory or geriatric unit and how it plans discharge for a patient with dementia, because CMS does not publish that information.
Helpful questions include how staff communicate with a confused patient, whether a family member may stay overnight, how medications will be reconciled, and what follow-up the hospital expects. After a stay, many families arrange hospital discharge care so the first days at home are supervised.
This page does not diagnose conditions or recommend a specific hospital, doctor, or treatment.